So much for United Airlines' slogan, "Fly the friendly skies."
Many people were outraged after a passenger aboard an overbooked flight was violently dragged down the aisle of a plane to accommodate the company's employees. After video footage circulated on social media Monday, Jimmy Kimmel shared his take on what happened via his late-night show on ABC. He began by questioning the concept of '"overbooked" flights. "I've been to a hundred games and stadiums with 50,000 seats; they never sell the same seat two times to one person," Kimmel said. "But for some reason, airlines cannot figure this out."
Kimmel noted that airlines will typically offer passengers "incentives" to give up their seats. On this particular flight, one man—a doctor—refused. As a result, security forcibly removed him from the aircraft. "That's how my mother used to get me out of bed to go to school every morning," Kimmel joked after airing the video footage. "This poor guy—they roughed him up."
According to Kimmel, the "worst part" was how United Airlines CEO Oscar Munoz handled the situation. In a statement released via Twitter, Munoz said, "This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers..." Munoz added that the airline is working "with the authorities" and conducting its own independent review of what happened. "He said 're-accomdate.' This is like when we re-accommodated El Chapo in Mexico," Kimmel joked. "That is such sanitized, say nothing, take no responsibility corporate B.S. speak. I don't know how the guy who sent that tweet didn't vomit when he sent that out."