Chick-fil-A Vice President Reveals Secret of Christian Company’s Success

The Vice-President of Chick-fil-A has revealed the ‘secret sauce’ of his company’s incredibly success, and it’s not what you might expect. As Fox News reports:

Mark Miller, the vice president of training and development at Chick-fil-A, said the “secret sauce” is all about picking the right operator for each location…

He says Chick-fil-A’s corporate office offers operators the chance to be well-led, to have a brighter future and be part of something bigger than yourself – which they can then offer to their employees at each location…

Chick-fil-A’s five leadership fundamentals can be summed up in one word: SERVE. See and shape the future; engage and develop others; reinvent constantly; value results and relationships; and embody the values.

“And if you’ll look at that closely, you’ll realize Jesus had it right 2,000 years ago,” Miller said during an 18-minute interview. “When his disciples wanted positions of leadership, he said, ‘You don’t understand leadership…Those that want to be greatest among you – the greatest leaders – must be willing to become servants.'”

Whatever the case, it looks like their ‘secret sauce’ is working.


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